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Samsung Galaxy Note 9 showing only 5 MP front camera

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Why the Samsung Galaxy Note 9 smartphone is showing only 5 MP in the front-facing selfie camera app - RESOLVED

camera issue resolved

If you noticed that your Samsung Galaxy Note 9 is showing the setting where you can boost it up only to 5 MP (instead of 8 MP max) and you are very angry at your Note smartphone... well, don't be!

We have this "issue" resolved a long time ago. And actually, it is neither an issue, nor a problem with the Note 9 after its 2019 updates but rather a feature in the selfie camera app.

How to fix the issue with the selfie-camera low megapixels?

First of all we would like to mention that if you noticed this so called problem you shouldn't worry, most probably your Note 9 is working just fine.

Here is how you can use the full potential of your Note 9 selfie camera - video
It is just the Samsung's camera interface that is not quite intuitive about a specific feature in their front-facing selfie camera in the Galaxy Note 9.

So how to "fix" the 5 to 8 MP issue? Well, we have attached couple of screenshots where we can obviously see that the front camera is working as expected in maximum of 8 megapixels. In order to activate the full range of pixels you just need to apply the wide selfie option in the camera interface as shown below:

wide selfie mode
Just switch to wide-selfie and than check camera settings

After that go to settings and from there you will have control over the maximum quality of the selfie-camera.

selfie camera settings
And here is the 8.0 MP option again after switching to wide-selfie mode

As we mentioned in the beginning, there is no actual issue but just a small interface related thing that is actually intended to work that way.

Samsung Galaxy Note 3 Neo SM-N7505 consumer review


If you have any other questions or problems with your Samsung Galaxy Note 9 smartphone, please drop us a line in the comments and we will be happy to help!

You can also check the rest of our Samsung smartphone reviews.

Thanks for visiting our Test and Review consumer blog!
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